Promotions and Contests
10-year warranty on all laundry appliances 10-year warranty on laundry appliances

Who is eligible?
Consumers who received an "Order Confirmation" from a Miele Chartered Agent for laundry appliances between September 22, 2008 and December 31, 2008 inclusive, and have paid in full for all products outlined in the "Order Confirmation" by no later than January 31, 2009, qualify for the Miele Ten (10) Year Warranty Promotion.

Who is not eligible?
Consumers who received an "Order Confirmation" from a Miele Chartered Agent for laundry appliances between September 22, 2008 and December 31, 2008 inclusive, and decide not to pay in full by January 31, 2009, do not qualify for the Miele Ten (10) Year Warranty Promotion but are still eligible for the established Miele Pricing for up to six (6) months from the date of the "Order Confirmation".

What is covered?
The following warranty conditions are valid in Canada only:

Miele Limited, (hereinafter "Miele") warrants to the original purchaser that this product, including all of it's Miele authorized parts and accessories, is free of defects in material and workmanship.

  1. Commencement and Duration of Miele Ten (10) Year Warranty Promotion on Laundry Appliances.
    1. This warranty is valid during the following time period:
      • Ten (10) years on all Miele Laundry Appliances purchased between September 22, 2008 and December 31, 2008. Parts and labour.
    2. The following appliances are covered under this promotion:
      1. Domestic laundry appliances in normal, non-commercial, household use:
        • Miele Laundry Appliances include: Washing Machines, Vented Dryers, Condenser Dryers and Rotary Irons.
      2. Domestic appliances in commercial use:
        • Six (6) months, for products used commercially. Parts and labour.
    3. The warranty commencement date is the date of purchase from an authorized Miele Chartered Agent. In the event that this appliance is replaced by Miele, the original warranty period is not extended.
  2. Warranty Preconditions

    Miele assumes warranty responsibility subject to the following preconditions having been fulfilled:
    1. The appliance was purchased from an authorized Miele Chartered Agent in Canada.
    2. The appliance was installed by a person qualified to do so and in accordance with the applicable installation instructions.
    3. The appliance is located in Canada.
    Warranty claims will only be honoured provided that any failure to conform to this warranty is reported in writing or the product is returned together with proof of purchase date to Miele within the time period stated in I. above.

  3. Extent of Warranty
    1. In the event of defect in material or workmanship occurring within the time period stated in I. above, Miele will repair, or at its option replace, within a reasonable period of time, the product or any Miele authorized part or accessory discovered to be defective in workmanship or materials. Defective products and parts become the property of Miele upon replacement.
    2. The remedies described above are the purchaser's sole remedies in the event of any breach of the warranty provided above. Miele disclaims any and all liability, consequential or other damages, whether based on breach of contract, tort, strict or products liability or any other legal theory.

      Limited Warranty Canada
  4. Warranty Exclusions
    1. This warranty does not cover defects or damage caused by:
      1. Improper installation of the products, parts or accessories.
      2. Negligence, accident, abuse, misuse, improper or abnormal usage, maintenance or transportation.
      3. Repairs, service, alterations or damage to this product or any of its parts or accessories which have been performed by unauthorized service centres or technicians.
    2. Use of non-authentic Miele accessories or replacement parts, like filters, dust bags, etc. voids the warranty.
    3. Ordinary wear and tear shall not be considered a defect in workmanship or materials.
  5. Other
    1. Exclusion of other warranties

      The foregoing warranty is the sole warranty offered by Miele. Miele disclaims any and all other express warranties with respect to the product, and any warranty of merchantability or fitness for a particular purpose is limited in its duration to the duration of this written limited warranty.
    2. Limit of one claim per household, address person or organization. Offer is not available to dealers, builders or contractors. Offer is available on retail purchases ONLY. This warranty cannot be combined with any other Miele offer. Offer is open to Canadian residents only.
    3. Special Provincial laws

      This warranty gives the purchaser specific legal rights. The purchaser may also have other rights which vary from Province to Province.

      Some provinces do not allow limitation or exclusion of implied warranties; therefore, these limitations and exclusions may not apply.

Delivery
All Laundry Appliances that qualify for the Miele Ten (10) Year Warranty Promotion also qualify for "no charge" delivery if the delivery address is within 100km of any Miele Chartered Agent. For any deliveries outside of the 100km radius of a Miele Chartered Agent, additional delivery charges apply. For exact details, please contact our Customer Contact Center at 1-800-565-6435. No deliveries are available outside of Canada.

Delivery does not include the installation of the new appliance(s) or the removal of existing appliance(s). Please see Miele Price Guide or contact the Miele Contact Centre at 1-800-565-6435 for more details.

Back
© 1998-2012 Miele Limited. | Contact Us | Privacy | Terms & Conditions of Sale | Careers