Customer Support

When you buy a Miele appliance, you are guaranteed a long life span of the appliance and the best in quality. If, however, you require any help, Miele can provide rapid and reliable assistance by phone or online.

Hours of operation

Hours of Operation

Our Canadian Contact Centre remains open for both calls and emails as our team is working remotely. 


Monday - Friday: 8:30am to 7:00pm EST

Saturday: 9:30am to 6:00pm EST

Sunday: Closed


Monday - Friday: 8:30am to 7:00pm EST

Sunday: Closed

Contact Us Form

Contact Us

You may also submit a form and a customer service representative will process your request as soon as possible. 

Submit form

Self-Help Videos

Explore our new Self-Help Videos to find useful tips and tricks for your Miele appliances. Through our Self-Help Videos you can find answers and solutions to many of questions.

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Troubleshooting Guide

Many malfunctions and failures that can occur with daily operation can be easily remedied. In the Troubleshooting Guide, you can find possible causes for a malfunction or failure and information on how to resolve it.

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