Latest update for Miele customers

The health and safety of our customers, partners and employees is our number one priority. Please explore this section for up-to-date news and protocols as we continue to serve you with modifications during Covid-19.

Miele Experience Centre

Miele Experience Centres

Miele Experience Centres across Canada are operating with modified operations effective May 26, 2020. We are pleased to offer Curbside Pick-up and In-Person Sales Consultations at select locations across Canada, including Vancouver, Calgary, Montreal, and Toronto (Vaughan).

Hours of operation

Hours of Operation

Miele Experience Centres across Canada, including Vancouver, Calgary, Montreal, and Toronto (Vaughan) will be open by appointment only as follows:

Tuesday to Friday
11 a.m. - 5 p.m.

Saturday
11 a.m. - 4 p.m.

Miele Experience Centre Yorkdale remains closed until further notice.

In-person Sales Consultations

In-person Sales Consultations are available at Miele Experience Centres across Canada. Please call 1-866-758-0462 or book your appointment online using the link below.

Book an In-person Sales Consultation

Health & Safety Protocols

To protect the health and safety of our customers, employees and those in our local communities, Miele Canada has introduced enhanced procedures for our Miele Experience Centres, including:

• Increased daily cleanliness and sanitation protocols 
• Operating under social distancing guidelines, ensuring that interaction among employees and customers can happen at a safe distance (6 feet or 2 metres)
• Requirement of employees to wear face masks while working 
• Requesting that all customers wear masks while in a Miele Experience Centre. Miele Canada will provide face masks at the entrance of all stores for customers who do not have their own face covering. 
• Implemented crowd control measures in order to limit the number of people in any store, based on size of store 
• Customers who present signs of illness will be asked to reschedule an appointment for when they are symptom free
• Availability of hand sanitizing stations for employees and customers
 

Virtual (Video) or Telephone Sales Consultations

Connect with us 1-on-1 from the comfort and safety of your own home. Book a virtual (video) or telephone sales consultation today.

Book online

Curbside Pick-up

Please call 1-866-758-0462 and select your preferred Miele Experience Centre to place your order and obtain pick-up instructions.