Full-time -  37.5 hours/week

Role Description - Luxury Brand

Reporting to the Store Manager of the Experience Centre, the responsibilities include:

Providing a consistent superior premium customer experience to achieve store sales targets and demonstrate expert Miele product knowledge. The successful candidate will embrace the Miele Experience strategy and operational guidelines at all times and ensure customers enjoy a hassle-free, premium retail experience.

Ability to wear different hats, ensuring the Miele Experience Centre is always pristine, preparing of customer quotes and orders, sale of Cash-and-Carry products, cross and up-selling of products, providing owner education. The ability to create leads from end consumer events which take place at the Miele Experience Centre is a must.

Requirements

• Must be available for flexible schedule including evenings and Saturdays –  (the Experience Centre is currently closed on Sundays)
• Minimum of 2 years of experience in premium retail sales
• Extremely organized
• Experience in premium customer service
• Excellent computer skills
• Excellent communication and teamwork skills
• Optimistic and easily adaptable to change