Support for your

Coffee

Descaling process canceled

The descaling process cancels 1 minute before the end of the cycle.

The coffee machine door was opened during the descaling procedure without the user being prompted.
Or the brew unit or containers were removed.

Start descaling procedure again and follow instructions on the display.

For details of the exact descaling procedure, refer to the operating instructions for your coffee machine.

A description of the procedure for descaling various coffee machines can be found in the article “Entkalkung starten und durchführen (Kaffeevollautomaten)”.

The water container was not filled up to the descaling symbol; it was either filled above or below this.

Fill the water container so that the water is exactly level with the descaling symbol.

Then add the correct number of descaling tablets to the water container.

If the fault persists, please contact Miele Service or book a repair appointment online.

Operating Instructions finder

Here you will find the operating instructions for your Miele appliances

Find your manual

Book a technician

We are happy to take your repair booking online or by telephone

Plan a visit

Contact us

Visit our Contact us page to see the different ways you can speak to us.