The milk temperature is too high.
Check the temperature of the milk in the milk flask.
If the temperature is above 50°F (10°C), refrigerate the milk.
No milk froth is being delivered by the central spout of the coffee machine or the milk froth is too runny or too thick (CVA 5xxx built-in appliance).
Check the temperature of the milk in the milk flask.
If the temperature is above 50°F (10°C), refrigerate the milk.
CVA 5xxx: Clean the central spout.
Pull the central spout all the way down (1).
Remove the lid by pulling it forward (2).
Turn the lid over.
Push the insert up and out from inside the cover.
Clean both parts thoroughly.
Then slide the insert back into the lid until it clicks into place.
Pull the nozzles out of the central spout.
Pull out the two rubber stoppers (1).
Thoroughly clean the nozzles and both rubber stoppers.
If necessary, pull off the air intake pipe (2). Loosen any blockages by kneading or blowing through the air intake pipe.
Then reinsert the rubber stoppers in the nozzles.
After cleaning, push the central spout nozzles into the coffee machine and press them upward firmly to ensure they are positioned securely.
Reattach the lid of the central spout.
Push the central spout up.
You can now use the appliance again as normal.
CVA 5xxx: Replace the air intake pipe (2) with the replacement air intake pipe. The replacement air intake pipe is included with the coffee machine.
If you no longer have a replacement air intake pipe, you can order the air intake pipe labelled “Bypass” from the spares service (for which you will be charged).
Alternatively, clean the dirty air intake pipe in the dishwasher.
To remove any residual water from the tip of the air intake pipe, blow into the air intake pipe after cleaning.