Support for your

Coffee

Coffee

Push in water container until it engages

Push in water container until it engages appears on the coffee machine display.

The water container is not positioned properly in the coffee machine.

Remove the water container.

Reinsert the water container.

If necessary, remove the water container from the coffee machine and reinsert it repeatedly (10–20 times).

The water container was not correctly filled and reinserted for the maintenance program.

The symbols marked on the water container indicate the amount of water required for the
Descale the appliance and Clean the milk pipework maintenance programs.

Fill the water container up to the relevant mark and restart the process.

The water pipes are clogged.

Perform or repeat the descaling procedure.

  • For details of the exact descaling procedure, refer to the operating instructions for your coffee machine.

  • A description of the procedure for descaling various coffee machines can be found in the article “Entkalkung starten und durchführen (Kaffeevollautomaten)”.

Check whether the water hardness set on the coffee machine corresponds to the actual water hardness on site.
If limescale builds up repeatedly, use a higher water hardness setting.

  • When setting hardness levels (1–4): 1 hardness level higher than the set hardness level

  • When setting degrees of hardness: 7 degrees of hardness higher than the set degree of hardness

  • For details of the exact procedure for setting the water hardness, refer to the operating instructions for your coffee machine.

  • A description of the procedure for setting the water hardness for various coffee machines can be found in the article “Wasserhärte einstellen (Kaffeevollautomaten)”.

After you have corrected the fault, switch the coffee machine off, wait for a moment, then switch it back on.

You can now resume using the appliance as you wish.

If the fault message still appears on the display, repeat the descaling process.

If the fault persists, please contact Miele Service or book a repair appointment online.

Miele descaling tablets

Miele recommends descaling coffee machines gently and thoroughly using the Miele descaling tablets that are designed for your appliance; see figure. Top care for many years of reliable service.

Operating Instructions finder

Operating Instructions finder

Here you will find the operating instructions for your Miele appliances
Find your manual
Book a technician

Book a technician

We are happy to take your repair booking online or by telephone
Plan a visit
Contact us

Contact us

Visit our Contact us page to see the different ways you can speak to us.
Contact us