Support for

Cooktop

Cooktop

Boiling process with M Sense not right

You are not satisfied with the boiling process in the M Sense pot.

The cookware was filled with too little or too much water.

Fill the cookware with water according to the MIN/MAX markings on the inside of the pot. Make sure that the water does not exceed the mark once the food has been added.

Placing a lid incorrectly on an item of cookware disrupted a sensor.

Place the cookware lid flush on the top of the item of cookware.

Another program is more suitable for preparing the food.

Change the program. Examples for selecting a program can be found in the program table, see “Programs – Food and cookware programs”. Make sure that there is no food other than water in the cookware during a heating-up phase.

Try out other programs until you are satisfied with the result.

Food was added to the cookware before the Booster program reached the end of its heating-up phase.

Wait until the end of the heating-up phase of the Booster program before adding food to the pot.

The cookware was not positioned in the right place.

The optimum cookware positions can be found in the operating and installation instructions for your cooktop.

The setting for the installation altitude on the cooktop does not match the installation site.

Find out the altitude of the installation site.

Adjust the installation altitude on the cooktop (see the “Adjusting settings” section of the operating and installation instructions for your cooktop).

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