Support for

Washer

Washer

Door will not open

The washing machine door will not open.

Anti-crease is still running.

At the end of the program, the drum continues to turn at intervals for up to 30 minutes to help prevent creasing.

To open the washing machine door, end the program.

Anti-crease is program-dependent and can be switched on and off in the settings or programmable functions.

Consult the operating instructions for further information.

The selected program is still active.

The door is locked during the program.

Wait for the program to end.

The door is unlocked at the end of the program and can be opened.

If you have forgotten something and the program is already running, you can remove/add laundry as described in the operating instructions.

For safety reasons, the door cannot be opened if the temperature exceeds 130°F (55°C).

Wait for the temperature to drop below 130°F (55°C).

The door unlocks and can be opened.

If you have forgotten something, you can end the program. After a cooling phase, you can remove/add laundry as described in the operating instructions.

The power supply has been interrupted.

Check whether the washing machine is switched on.

Check whether the electrical plug is plugged in.

Check whether the breaker has tripped.

You can use the emergency release to open the door:

Disconnect the washing machine from the power supply by pulling out the electrical plug.

Risk of scalding due to hot suds.

Escaping suds will be hot if the laundry has just been washed at high temperatures.

Carefully allow all suds to drain off.

Water leak

There may be a large quantity of water left in the washing machine.

Do not activate the emergency door release before draining the water.

Carefully drain the water from the washing machine.

Note the quantity of water.

Image(s) is/are only examples

Opening the drain pump access panel | Emergency release | Miele washing machine

Open the access panel for the drain pump.

Unscrewing the drain filter and draining the water | Emergency release | Miele washing machine

Place a suitable container under the access panel, e.g., a universal tray.

Slowly unscrew the drain filters to let the water out.

Tighten the drain filters back up again if you need to interrupt the flow of water.

When water stops flowing out, screw the drain filters tight.

If the drain filters are not screwed tight, water may leak out.

Leaking water can cause damage.

Check that the drain filters have been inserted correctly and screwed tight.

Danger of injury due to rotating drum.

Reaching into a rotating drum is extremely dangerous and may result in injury.

Always make sure that the drum is stationary before reaching in to remove laundry.

Unlocking the door with a screwdriver | Emergency release | Miele washing machine

Unlock the door with a screwdriver.

Open and close the door.

Close the panel.

Reconnect the washing machine to the power supply.

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