Support for your

Washer

Washer

Leak at access flap

The bottom-left access flap on the front of the washing machine/washer-dryer is leaking.

The drain filter has not been screwed tight or has been screwed in cross threaded.
The drain filter and the drain pump are blocked.

If the drain outlet is blocked, there may be a large quantity of water left behind in the drum.

Danger of scalding if laundry has been washed at a high temperature.

Be careful when draining the suds.

Do not unscrew the drain filters completely.

Sample illustrations

Clean the drain filter and the drain pump:

  • Switch the washing machine off.

  • Opening the access panel | Cleaning the drain filter and drain pump | Miele washing machine
  • Open the access panel for the drain pump.

  • Opening the drain filter and allowing water to drain out | Cleaning the drain filter and drain pump | Miele washing machine
  • Place a suitable container under the access panel, e.g., a universal tray.

  • Slowly unscrew the drain filters to let the water out.

  • Tighten the drain filters back up again if you need to interrupt the flow of water.

  • Unscrewing the drain filter completely | Cleaning the drain filter and drain pump | Miele washing machine
  • Once the flow of water stops, unscrew the drain filters completely.

  • Clean the drain filters thoroughly.

  • Turning the impellers slightly and removing foreign objects | Cleaning the drain filter and drain pump | Miele washing machines
  • Check the drain pump impellers to make sure they can rotate freely. If necessary, remove any foreign objects (e.g., buttons, coins, etc.) and clean the interior.

  • Inserting the drain filter on the correct side | Cleaning the drain filter and drain pump | Miele washing machine
  • Put the drain filters back in place. Please note that each drain filter must be inserted on the correct side.

  • Screw the drain filters tight.

  • If the drain filters are not screwed tight, water may leak out.

    Leaking water can cause damage.

    Check that the drain filters have been inserted correctly and are screwed tight.

  • Close the access panel for the drain pump.

If the fault persists, please contact Miele Service or book a repair appointment online.

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