Blog

In the continually evolving landscape of the hospitality industry, customer service shapes lasting impressions on guests and is crucial for maintaining a stable flow of business. With staff shortages rising and an active vacancy rate of 9% in some countries, combined with increasing expectations from guests, the implementation and use of technology is becoming essential. How can the industry prepare to create the ultimate experience for guests of the future?

When washing dishes in a dishwasher, incorrect dispensing of detergent can leave behind previous residues or residues from the detergent itself on the surfaces of dishes and cutlery. This leads to increased time and costs due to the need to rework or send the items through the dishwasher a second time. In this white paper, you will learn how to avoid incorrect dispensing and hence save time, money and resources.

The boutique luxury hotel on the Greek island of Santorini impresses its guests with great hospitality and meticulous laundry care, thanks to Miele.

The Zelloon boutique hotel in the Tyrolean Zillertal places a focus both on rest and relaxation and on the health of guests. This is the mission of the hotel's own Medical Department.