PROtect – Service for your machines

Our Prevent service solution covers the costs of procuring and fitting pre-defined wearing parts. This future focused approach ensures excellent machine uptime and increases productivity. With this solution you gain longer term visibility and ensure optimum performance. Repair work is invoiced separately. 

Services 

• Yearly reminders and coordination by Miele (Miele deals with time schedule monitoring in order to guarantee that the maintenance work is carried our regularly)
• Function check
• Labour costs for cleaning, inspection and maintenance included
• Comprehensive maintenance according to model-specific check list, reading of error memory
• Pre-emptive replacement of defined wearing parts included (Service kit)
• If necessary, repairs or further services are carried out 
• If additional repair work should prove to be necessary, it is billed separately according to time and expense
• Documentation of maintenance work 
• Recommendation on further action and repairs 
• Travel charges are not included

Complete gives you total peace of mind. Pre-defined wearing parts are replaced pre-emptively, and the cost of spare parts and labour for all service and repair work is included. We examine and optimize your machine, remedy faults, and provide expert assistance with your equipment. 

Services 

• Yearly reminders and coordination by Miele 
• Labour costs for cleaning, inspection, repairs and maintenance included 
• Comprehensive maintenance according to model-specific check list 
• Pre-emptive replacement of defined wearing parts included 
• Spare parts necessary for repairs (not accessories) included 
• Carry out the preventive tests necessary for the respective Miele machine
• Documentation of maintenance work 
• Travel charges not included