About us

About us

Our guiding principle is the highest quality – Immer Besser our common goal.

We are the only manufacturer to test our products for a service life of up to 30,000 operating hours. Whether analytically pure laboratory glassware or freshly washed laundry daily for guests: Our guiding principle has driven us for more than 115 years to develop the best solutions for our customers, so that they in turn can offer your customers the best results.

Why choose Miele Professional

Miele Professional quality

Quality you can rely on Miele Professional appliances are developed by Miele engineers and the carefully selected components are largely produced in our own competence centres in Germany and Europe. For us, German engineering primarily means that we go into the every detail and that we make every effort to create even the smallest of improvements.

This means that we are able to guarantee the highest level of product service life and 100% quality in everything that we do, which cannot be matched by anyone else in the sector.

 

Miele Professional efficiency

The Miele Professional efficiency provides a long term advantage. If you consider the costs over the whole service life of our products, you will see how economically you can run our appliances. Therefore German engineering also means the greatest value for our customers: long service life, low consumption of water and energy, combined with quick and reliable work processes and dependable, durable technology.

 

Miele Professional performance

Whatever the demands made of our appliances, the powerful performance and durability of our robust machine constructions cannot fail to impress. All our products undergo a final test run and only once they have passed every test with flying colours are they ready for daily use. Once in operation they run and run and run. Our customers can concentrate on their business, confident that our appliances of delivering top quality results time and time again.

 

Miele Professional ergonomics

Miele Professional appliances offer numerous intelligent functions and can be adapted to suit the needs of every individual situation. Many of these processes run automatically, but it is the freedom of choice in the program parameters that makes operating our appliances so quick and intuitive. Simple user instructions in our clear text displays answer all your questions and ensure consistent user confidence and safety.

 

Miele Professional service

Our service to you begins long before your Miele machine arrives. It starts with a careful needs analysis which includes process planning and detailed efficiency calculations. In consultation with you we draw up specific solutions for your individual requirements. This results in a needs-oriented system solution that guarantees safe processes. Thanks to our individually tailored service program with maintenance contracts we offer a preventive service. Regular inspections, servicing and maintenance result in safe and reliable work processes that maintain the value of the appliance and secure your investment. However, if something should happen, our comprehensive Miele Professional service network is there to help.

Philosophy

Miele Professional concentrates on the manufacture of commercial products for sectors using commercial dishwashers, commercial laundry technology and laboratory, dental and medical technology. Wherever innovative high-end products with an outstanding cleaning performance and high hygiene requirements are needed, Miele Professional wants to be the first choice.

More on the corporate philosophy

History

For more than 90 years, commercially used products have been another area of success for Miele & Cie. KG. In the beginning, this was in the form of large washing machines, then came the dishwashers and since the 1960s medical products too. Since the year 2000, Miele Professional has developed from being just a product manufacturer to a system provider for commercial solutions.

More about Miele history

Management

Miele Professional International is run by Messrs Andreas Barduna (Marketing / Sales) and Michael Krimpmann (Technology).

The operational activities of the Professional area of the sales company for Germany are the responsibility of Mr Martin Hübner.

More about Miele management

Business development

In the business year 2016/2017, Miele Professional contributed 484 million Euros to the overall result of Miele & Cie. KG of 3.93 billion Euros. This represents a turnover share of 12,3%. In a difficult environment Miele Professional was once again able to realise above-average growth. 

More about business development

Sustainability

For Miele, sustainability is entrenched in the values and traditions of the company and is the absolute foundation for long-term corporate success. Miele is a member of the UN sustainability organisation Global Compact and signatory to the "Diversity Charter" Miele publishes a sustainability report every two years.

More about sustainability